NHS failing its mobile patients

A recent study showed that in August of this year 36% of NHS website visits were from mobiles or tablets but only 43% of these sites were mobile-optimised.

This study also found that of 159 NHS trusts surveyed just 15% had invested in mobile apps.

Not embracing digital initiatives flies in the face of the government’s recent plans to improve health outcomes and quality of patient care – through digital technology and innovation.

The Department of Health’s Personalised Health and Care 2020 strategy includes ideas for an ‘NHS app store’ and initiatives to digitalise records and removing the limitations found with paper.

At the time of the proposal, Tim Kelsey who is NHS England’s national director for patients and information said: “We must embrace modern technology to help us lead healthier lives. Our ambition is to make the NHS a digital pioneer for our patients and citizens.”

Posted in Apps, Technology